Agility Evaluation in Fuzzy Environment

Abstract

Agility metrics are difficult to define, mainly due to the multidimensionality and vagueness of the concept of agility (Nikos et al., 2002). In this work, a fuzzy logic, knowledge-based framework is intended to be developed for the assessment of an enterprise’s agility; as a case study. The necessary expertise explored to quantitatively determine and evaluate overall agility degree is to be represented via fuzzy logic analyses. Apart from estimating overall agility appraisement index; the study is aimed to be extended to identify agile barriers (obstacles towards achieving agility). The proposed appraisement module would be implemented in an Indian enterprise as a case study. Data obtained thereof, would be critically analyzed to reveal the current scenario of existing agile practices of the said enterprise and to seek for ill-performing areas which need future improvement